Penn National Insurance CEO Robert Brandon's Retirement: What's Next For the Company?

Leadership Change: A New Chapter for Penn National Insurance

Penn National Insurance is about to embark on a new chapter as current CEO Robert Brandon announces his retirement after over 30 years of dedicated service. With leadership shifting in early 2026, John Foster, who has been with the company since 2006, is set to take over the role.

Brandon's journey with the company has been remarkable. Since joining as a property underwriting line manager in 1995, he has steadily climbed the corporate ladder, becoming president and CEO in 2020. Under his guidance, the company has navigated challenging waters, including the pandemic, and achieved significant milestones such as surpassing $1 billion in annual premiums.

“I’ve always said Penn National Insurance is a special company because of the people,” Brandon shared. His commitment to steady leadership is acknowledged by many, including Steve Swanson, the chair of the board, who praised his efforts in bolstering the company during tough times. Brandon will leave Penn National in a robust position, equipped with an A.M. Best rating of A and a record surplus of $906.6 million.

Meet John Foster: The New Leader with Vision

John Foster, set to officially assume the CEO role on July 1, 2026, has impressive credentials. His leadership has previously resulted in the company's expansion into new states and enhancements in claims service, enhancing customer satisfaction. Foster has a clear vision of growth, focusing on the strong foundations that Brandon laid down while emphasizing the company’s commitment to relationships with employees and clients.

John has a practical approach; he believes that valuing relationships is key to maintaining Penn National's successful model. As he prepares to take the helm, he emphasized that the company must embrace change while building on its past accomplishments.

Randal Mancini: A Trusted Successor

With Foster's promotion, Randal Mancini will step into the senior vice president role over insurance operations. Mancini, who has been with Penn National for 25 years, is well-prepared to handle this transition, having extensive experience in commercial lines and underwriting.

Mancini's presence in the executive leadership team is crucial as he carries the wealth of knowledge necessary for overseeing critical functions. His continued service will help ensure a seamless transition and maintain continuity within the company.

Looking Ahead: What This Means for Penn National Insurance

The leadership transition comes at a pivotal time for the insurance industry, which is facing rapid changes. As John Foster takes over, he aims to capitalize on growth opportunities while continuing the commitment to policyholder interests that has defined Penn National Insurance's approach.

The company’s mutual structure is designed to prioritize policyholders, distinguishing it from many competitors. This model is more important than ever as consumers seek reliable partnerships with their insurance providers, especially during turbulent economic times.

Building Relationships: Essential for Economic Success

One of the keys to success for Penn National is its emphasis on relationships. With a network of over 1,200 independent agencies, the company strives to ensure that every stakeholder feels valued. Improvements in customer service and strategic expansions under Foster’s leadership are examples of that relational focus.

Foster’s insight into the industry has shown that companies that prioritize relationships are the ones that thrive. By promoting a culture deeply rooted in mutual respect and service, Penn National Insurance is well-positioned to adapt and flourish in the face of industry changes.

Conclusion: A Time for Reflection and Transition

As Robert Brandon prepares to retire, his legacy will be one of resilience and leadership that has left Penn National Insurance on a solid footing. With John Foster stepping in, there is renewed optimism for the future. The focus on relationships, operational excellence, and a commitment to policyholder interests will be critical as the company continues to evolve.

This transition phase is not just about changing leaders; it’s about continuing a legacy of greatness that has been built over the decades. The leadership team’s focus on growth means that Penn National Insurance will look to new opportunities while maintaining the high standards that have earned the company respect in the industry.